Overview

Accurate business hours are crucial for ensuring customers know when a business is open, enhancing user experience, and improving local search visibility. For agencies managing multiple client profiles, maintaining up-to-date business hours across all listings is essential for consistency and customer trust.

Background & Workflow

Business hours inform customers of a business's operating times. Keeping this information current helps prevent customer dissatisfaction and potential loss of business due to misinformation.

Step-by-Step Workflow

Access the Profile Summary

• Navigate to the 'Local' tab in the dashboard.
• Select the desired business profile.​

Edit Business Hours

Locate the 'Business Hours' section.

Update the hours for each day as necessary.

Save changes to update the profile.​

Glossary of Terms

Business Hours: The days and times a business is open to customers.

Profile Summary: A consolidated view of a business's information, including hours, descriptions, and attributes.

Tips for Agency Success

Regular Updates: Periodically review and update business hours to reflect any changes, including holidays or special events.

Client Communication: Engage with clients to confirm the accuracy of listed hours, especially during seasonal changes.

Leverage Bulk Editing: For agencies managing multiple profiles, utilize bulk editing features to streamline updates.​