How do I respond to reviews when a 'Token Expiry' message appears?

Created by Arjun N, Modified on Sat, 23 May at 2:51 AM by Arjun N

For this type of error, you must reach out to your Customer Success Manager (CSM). The connection may need to be reconfigured.

Please note: Only users with Agency level access can make these changes.

Step 1: Click on ‘My Profiles’ to the bottom of the left navigation panel.

Step 2: Select the relevant business profile.

Step 3: Click on ‘Source Configuration’ in the left navigation panel

Step 4: If you have the URL you can add it here and click on ‘Connect’.