How do I monitor the performance of my FAQs?

Created by Arjun N, Modified on Sat, 23 May at 2:52 AM by Arjun N

You can now see how your FAQs pages are performing across search results on a number of devices with the FAQ Performance feature.

Path: MPC Dashboard > FAQ/Voice > Performance

Step 1: In the left navigation panel of the 'FAQ/Voice' section click on 'Performance'

The first widget displays a graph with the performance of FAQs in rich results for searches

Step 2: Use the Device dropdown menu to select the device for which you want to view FAQ performance

Step 3: View the 'Number of Impressions' and 'Clicks' for FAQ rich results. Select or deselect the data tiles to add or remove one of the KPIs

The section below displays the performance of FAQ pages

Step 4: Use the 'Columns' dropdown menu to add or remove data columns from the table

Step 5: Use the 'Pages' dropdown menu to separate FAQs published via Milestone's FAQ Manager from other FAQs